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ETDs @PUC-Rio
Estatística
Título: THE IMPACT OF TRUST AND CONTRACT ON INNOVATION AND SATISFACTION WITH THE RELATIONSHIP IN ORGANIZATIONAL COLLABORATIONS BETWEEN BUYER AND SUPPLIER
Autor: CRISTIANE CUPELLO
Colaborador(es): RENATA PEREGRINO DE BRITO - Orientador
Catalogação: 30/DEZ/2020 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=51084&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=51084&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.51084
Resumo:
The buyer-supplier relationship in a collaborative context has been extensively investigated by the academic community. In an environment of great uncertainty, collaborating to innovate has been an important alternative for companies. Observing collaborative relationships between the buyer and the supplier, this study aimed to assess the impacts of trust and the contract on innovation and satisfaction with the relationship, separately. To this end, a sample of 54 Brazilian companies, suppliers of an engineering company located in Rio de Janeiro, was used. A quantitative approach with a survey method was used for further analysis via multiple regression. The results of the study showed that trust positively influences innovation and satisfaction with the relationship and that the contract negatively influences innovation and satisfaction with the relationship. Academic contributions and managerial implications were elaborated, as well as limitations and suggestions for future research.
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