Título: | INTENTION TO ADOPT MOBILE GOVERNMENT TECHNOLOGIES BY THE BRAZILIAN CITIZEN | ||||||||||||
Autor: |
JORDANA DUARTE BROCK |
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Colaborador(es): |
JORGE BRANTES FERREIRA - Orientador |
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Catalogação: | 25/MAI/2020 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=48277&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=48277&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.48277 | ||||||||||||
Resumo: | |||||||||||||
This study aims to understand the information and communication
technologies (ICT) adoption background, specifically related to electronic mobile
devices in the context of their application in the provision of public services to
Brazilian citizens and their relationship with the State. To this end, the research
sought to develop an unprecedented model of adopting innovations based on the
Innovation Diffusion Model (Rogers, 2003), adding constructs adapted to the
context of the citizen s relationship with the Brazilian government.
Based on the theory, hypotheses that explore which factors are capable of
impacting the general attitude of adoption were formulated. The proposed model,
was subjected to a cross-sectional survey, resulting in 666 valid records from a
convenience sample.
The data obtained were analyzed using structural equation modeling (SEM).
They confirm most of the hypotheses formulated and present significant
relationships between the constructs relative advantage, compatibility, complexity,
convenience, quality of service, trust in the government and intention to adopt in
the general attitude of adoption, suggesting that the proposed model represents an
advance in understanding the factors that influence the Brazilian citizen general
attitude of adoption related to m-government.
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