Título: | OUTSOURCING WITH COMMITMENT A CHALLENGE IN THE INTELLECTUAL JOBS CONTRACTING FOR BAYER IN BRAZIL | ||||||||||||||||||||||||||||||||
Autor: |
CARLOS EDUARDO FERNANDES CORREA |
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Colaborador(es): |
PATRICIA AMELIA TOMEI - Orientador |
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Catalogação: | 28/NOV/2003 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=4222&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=4222&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.4222 | ||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||
The outsourcing of service with intellectual content is a
present fact in the daily reality of great industries in
Brazil. In a large extent of the cases, these service are
contracted in the same way that others service without
technological content those does not have the same
relevance neither for the industries competitiveness nor
for the Brazilian technological park development.
This paper intend to study the relations between
intellectual service outsourcing and organizational
commitment and raises the proposal that, so important as to
use adequate service contracting systematic, is to assure
the adequate management of the Human Resources involved in
these processes. This research, carried out through a case
study developed with a survey application and
accomplishment of interviews with qualitative approach,
presents and argues the intellectual job contracting
systematic of a big industry in Brazil that, is looking for
the organizational climate improvement and the outsourced
people commitment with its main objectives. The results
showed that managers must observe not only the calculativ
components but also the affective and normative components
of the organizational commitment if they intend to increase
the organizational commitment level of the third parts
involved in its key activities. These results also supports
the premises that the organizational commitment concept
presented in literature are also applicable in the
outsourcing relation and that the confidence relation among
managers / contractors and their own professionals as well
the third parts professionals is an important base for the
professional motivation and commitment.
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