This study aimed to investigate the variables that facilitate learning in a network structure and their relation to governance models. The following intermediate questions were defined: (1) what is the basis of the networks governance model? (2) which activities are essential for learning in networks? (3) how do these activities relate to the governance model? This research can be classified as a case study of qualitative nature and it was developed in a network that operates the end-to-end delivery process of internet broadband service in a Brazilian telecoms operator. Data was collected from August 2013 to November 2013 using interviews with executives, work meeting observation and document analysis. The results showed that a favorable environment for learning leads to a refinement of the basis of the governance model, creating a virtuous cycle of good governance, learning and continuous performance improvement. Considering the relational nature of the governance model established in the network studied, the most important elements for creating the necessary conditions for learning in the value chain investigated: are: trust, managers commitment, integration, relationship and instruments of coordination.