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Estatística
Título: FROM CORPORATE SOCIAL RESPONSIBILITY TO CREATING SHARED VALUE: AN ANALYSIS OF COLETIVO COCA-COLA BRASIL
Autor: EDUARDO DE ARAUJO PINHEIRO SILVEIRA
Colaborador(es): MARCUS WILCOX HEMAIS - Orientador
Catalogação: 13/OUT/2016 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=27647&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=27647&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.27647
Resumo:
Despite being increasingly accepted by academy and adopted by businesses, corporate social responsibility is not yet a consensus, and is still an evolving concept. Evidences show that this approach can generate benefits to enterprises, from more productive and motivated employees to sales growth and client loyalty, besides corporate image gains towards society. On the other hand, some authors argue that companies ought to focus on profit maximization, since social weaknesses mitigation would be a government s or third sector s exclusive attribution. The shared value creation emerges from this discussion as a hybrid concept that dialogs with both points of view and which faces social weaknesses as business opportunities. Therefore, the shared value approach holds that companies must adapt their products and services, redefine productivity in the value chain and/or enable local cluster development in order to mitigate some social cause and obtain commercial gains in consequence. As an illustration of that strategy, the present study analyses Coca-Cola Brasil s Coletivo, the Coca-Cola Company s Brazilian affiliate s shared value platform. The analysis focuses on Coletivo Retail, which trains young residents from poor communities throughout Brazil so that they can reach formal labour market and experience self-esteem growth. Results show positive impacts to both supported communities and Coca-Cola Brasil.
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