This thesis proposes a management model of multimodal transport chain. The management model offers a solution to the coordination and integration of the transport chain, being applied in the case study regarding the fictitious company Transportes ABC. The company in question studies the possibility of acting as Multimodal Transport Operator - OTM in an operation aiming the flow of ethanol. The proposed model was constructed based on the critical success factors. The factors were identified from the extracted features of the work on multimodal transport, integrated logistics and supply chain management and risk events that were based on the same work, and in the case study. It is possible to observe in the risk management strategy the focus on performance in order to minimize risks of recurring operation also contribute to reduce the risk of rupture of the operation. Some critical success factors must be met directly by OTM, while others must be met by operational links with the due coordination of the OTM. In applying the model to the case study, it was confirmed the need for coordination and integration of the entire chain by OTM regarding the case studied. Some gaps were identified in the sense of what the company sees as integrated transport operations and how to effectively must act as OTM in the multimodal transport chain.