Logo PUC-Rio Logo Maxwell
ETDs @PUC-Rio
Título: RELATIONSHIPS BETWEEN INFORMATION TECHNOLOGY AND POWER IN ORGANIZATIONS THE CASE OF ERP SYSTEMS
Autor: CHRISTINA SALGADO DAMASCENO
Colaborador(es): LUIZ CARLOS DE SA CARVALHO - Orientador
SERGIO PROENCA LEITAO - Coorientador
Catalogação: 05/FEV/2002 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=2260&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=2260&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.2260
Resumo:
The present work intends to identify, describe and understand the nature of the main relationships between information technology (IT) and power, in organizations which adopts ERP systems (Enterprise Resource Planning). To do so, it s necessary to adopt a critic view,witch gives a new approach about these relationships. In the theoretical framework, power is analyzed under this critic perspective, not as a simple characteristic inside the organizationalstructure, and, doing this, technology shows up as one of its instruments inside organizations. It is identified a dual character of power, witch acts on two interdependentdimensions: the superficial dimension (decision-making, negotiating, interpersonal relationship, hierarchical structures and empowerment) and the deep dimension (influence systems, domination, constructing believes, symbols and meanings). The research illustratesthese relationships, focusing the context of ERP information systems. Besides information generation to support management and decision making, IT also changes organizational structure. In ERP cases, this system implementation process is extremely complex and tendsto change power structure inside organizations, so it s possible to identify and describe a great number of relationships involving power and technology. This study wishes to contribute the administrative thinking to develop a more critical and comprehensive view about its own reality.
Descrição: Arquivo:   
COMPLETE PDF