Throughout the years, many studies have explored the potential of virtual reality technologies to support collaborative work, particularly for training and simulation applications. By using a virtual environment, it is possible to create applications for simulation and training capable of representing real scenes, which also allow more flexibility to make structural changes to objects and other aspects of the virtual scenario to simulate, for instance, emergency situations and accidents, which are difficult to simulate in a real scenario. This work studies the use of collaboration in immersive environments to support user training. The 3C collaboration model (communication, cooperation and coordination) was used to define the model and collaboration tools in the development of a collaborative virtual reality application. The 3C model defines that in a collaborative environment individuals need to exchange information (communication) and organize (coordination) so they can work together in a shared environment (cooperation). For this work we implemented a collaborative training program between a user immersed in a CAVE and a remote user using a desktop computer. We implement techniques to help users accomplish collaboration: waypointing and highlight. To assist wayfinding, which is the cognitive process of defining a path through an environment using and acquiring spatial knowledge, aided by natural and artificial slopes, it was allowed to the desktop user to create waypoints, artificial slopes that allowed the definition of a path to the task goal. The highlight consists of the application of a silhouette on objects, highlighting them, allowing the users to easily identify the objects of interest. A series of tests was developed with the main objective of evaluating the heterogeneous scenario for collaboration, checking aspects such as: importance and effectiveness of audio communication, text communication need and the role of auxiliary techniques (highlight and waypointing) as eventual substitutes or complements techniques of communication in tasks based on real situations with different levels of complexity.