The theory of learning and knowledge construction of Takeushi and Nonaka (1995) says that a challenge for organizations that generate knowledge is a spiral shape transferring tacit knowledge in cycles from the total area of knowledge of the previous cycle. Thus the organization will be able to treat knowledge as differentiation generating a competitive advantage that can translate into superior performance and results in the work process where it operates. Knowledge management has gained importance in recent years, given the numerous studies on the subject, and can be cited than the Spiral of Knowledge, other authors like Choo (2003) and Davenport (1998). It is based on the ideas of these authors and some others, this research aims to identify the process of knowledge conversion involves the recording and sharing information relevant to the work processes in a public company in order to see to what degree is being formed organizational memory. For this, we carried out a study of a qualitative nature, involving the analysis of a survey of a group of employees from one area of knowledge bank. The outcome has shown that the registration of information systems is of crucial importance in the type of job performed by the public and we see that the difference in perception of the groups with respect to knowledge repositories.