Título: | ANALYSIS OF PROCESS OF CHANGE MANAGEMENT IN AN ENVIRONMENT OF MERGERS: THE PERSPECTIVE OF AFFERO TECHNOLOGY’S DECISION-MAKERS. | ||||||||||||||||||||||||||||||||||||
Autor: |
CARLOS ANDRE PEREIRA DE LUCENA |
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Colaborador(es): |
SANDRA REGINA DA ROCHA PINTO - Orientador |
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Catalogação: | 21/JUN/2011 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=17706&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=17706&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.17706 | ||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||
This research consists of a case study that sought to analyze the perceptions
of the entrepreneurs of the Affero Technology company regarding the critical
factors related to Personnel Management and Communications in the Change
Management process experienced in the process of a merger of four
companies. The study was based upon the observation of the main problems
related to people and communications, namely: difficulties in communicating the
objectives of the change, difficulties in understanding the objectives of change,
difficulty in promoting teamwork in the change processes and difficulty in getting
individuals to adopt the changes. With regard to results, the study showed that the
company used suitable communication channels for transmission of the objectives
of the merger and implemented actions and events that made it easier for
employees to understand the objectives of the change. On the other hand, the
study shows that Affero’s Human Resources Department was late in placing
greater emphasis on financial and legal matters involved in the merger
process. Moreover, the research demonstrates that Affero was concerned about
retaining its human talent, which rduced resistance to the adoption of change.
Fundamentally, Affero today needs to consolidate the corporate governance
required in a process of evolution from a small to medium sized company as well
as expanding its Personnel management structure. In addition, attention must also
be paid to the implementation of one of the corporate values touted by the
company: meritocracy.
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