Título: | AN APPROACH FOR BUSINESS PROCESSES TRANSPARENCY USING ASPECTS | ||||||||||||||||||||||||||||||||||||||||
Autor: |
CLAUDIA CAPPELLI ALO |
||||||||||||||||||||||||||||||||||||||||
Colaborador(es): |
JULIO CESAR SAMPAIO DO PRADO LEITE - Orientador |
||||||||||||||||||||||||||||||||||||||||
Catalogação: | 15/DEZ/2009 | Língua(s): | PORTUGUESE - BRAZIL |
||||||||||||||||||||||||||||||||||||||
Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
||||||||||||||||||||||||||||||||||||||||
Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=14721&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=14721&idi=2 |
||||||||||||||||||||||||||||||||||||||||
DOI: | https://doi.org/10.17771/PUCRio.acad.14721 | ||||||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||||||
Transparency has been a desire of democratic societies for a long time. The
right to be informed and have access to information has been a major problem in
modern societies. The demand for truth based on transparency has increased in the
context of global change. The importance of openness in the flow of information is
creating an open society in which the very idea is to establish a democratic society
with engaged citizens able to understand and use the information that is accessible
to them (Holzner, 2006). However, it is not sufficient for an organization to wish to
be transparent. Organizations need to know what transparency is and how they can
apply this concept to their business. This thesis defines transparency and a way of
using it in business processes, using these processes as a means of making explicit
the transparency within organizations. An aspect oriented approach is proposed in
order to allow the introduction of transparency characteristics into business
processes. Policies and standards are proposed as well as a technique for inserting
new elements into the business processes using a transparency catalog. In order to
validate the proposed definition of transparency, an analysis of organizational
processes, using two surveys, was performed. A case study, using the business
processes from of a real organization, was performed to validate the proposed
approach. This case study produced some preliminary results on the applicability
and feasibility of using this approach.
|
|||||||||||||||||||||||||||||||||||||||||
|