Título: | DILEMMAS, DIFFICULTIES AND POSSIBILITIES OF MIDDLE MANAGEMENT PERFORMANCE AS MEDIATORS OF LABOR RELATIONS IN THE PRESENT CONTEXT | ||||||||||||||||||||||||||||||||||||
Autor: |
SOLANGE DE LIMA FREIRIA |
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Colaborador(es): |
JOSE ROBERTO GOMES DA SILVA - Orientador |
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Catalogação: | 12/MAI/2009 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=13456&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=13456&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.13456 | ||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||
The organizational environment this suffering constant mutations,
either for the technological advance, the globalisms or the increase of the
competition that is each more aggressive time. To remain competitive the
companies they are obliged if to become more flexible and versatile and this not
only means change in its procedures, but mainly as for the management of
people, therefore the human capital is considered a hardly copied. The objective
of this study was more specifically to present the difficulties faced for the
middle manager levels in its paper as mediating of the labor relations and of the
psychological contract of its subordinate. For this, this dissertation approaches
four great subjects as: leadership in the current context, the management
changes in the labor relations, challenges and psychological contract. In way to
try to understand these changes and the management dilemmas, had been
carried through interviews half-structuralized with 21 middle managers of
public companies and private of different transports and sectors. The
interviewed managers possess some attributions, amongst them to be mediating
in the labor relations between the subordinate and the companies. The result of
the interviews evidenced that the changes suffered in the organizations had
provoked significant alterations in the management profile and the labor
relations. It was verified that the average manager beyond being a influential, if
it became more sensible and next to directed and leading its, making possible
with this the identification and treatment of the involved expectations in the
labor relations, with intention to obtain a balance between the parts.
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