ETDs @PUC-Rio
| Título: | MANAGING ORGANIZATIONAL CHANGE: THE CASE OF GAMA COMPANY | ||||||||||||||||||||||||||||||||||||
| Autor: |
NATHALIA TAVARES BARBOSA |
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| Colaborador(es): |
MARIO COUTO SOARES PINTO - Orientador |
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| Catalogação: | 13/AGO/2008 | Língua(s): | PORTUGUESE - BRAZIL |
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| Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
| Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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| Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=12063&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=12063&idi=2 |
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| DOI: | https://doi.org/10.17771/PUCRio.acad.12063 | ||||||||||||||||||||||||||||||||||||
| Resumo: | |||||||||||||||||||||||||||||||||||||
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The purpose of this study is to analyze the management of
the organizational change process that happened in the
health plan of pension fund GAMA company, from July 2005 to
July 2007. The company was facing a financial problem in
the health plan and was suffering with the low
professionalization of this business in particular. The
case study tried to analyze the applicability of Rosabeth
M. Kanter, Barry A. Stein e Todd D. Jick´s model of
the ten commands to the organizational change that happened
in GAMA company and to identify the perception of the
administrators and the employees about the results of the
process. The analysis showed that although the financial
results intended in the beginning of the process were
achieved, the process was interrupted before the new
behavior factors were introduced in the culture of the
organization, compromising its sustainability at long term.
The study indicates that, if followed all stages, ten
commands model can help the conduction of an
organizational change process. Nevertheless other factors
must be also considered like leadership style and human
dimension, which is also affected by this type of
process.
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