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ETDs @PUC-Rio
Estatística
Título: MANAGING ORGANIZATIONAL CHANGE: THE CASE OF GAMA COMPANY
Autor: NATHALIA TAVARES BARBOSA
Colaborador(es): MARIO COUTO SOARES PINTO - Orientador
Catalogação: 13/AGO/2008 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=12063&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=12063&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.12063
Resumo:
The purpose of this study is to analyze the management of the organizational change process that happened in the health plan of pension fund GAMA company, from July 2005 to July 2007. The company was facing a financial problem in the health plan and was suffering with the low professionalization of this business in particular. The case study tried to analyze the applicability of Rosabeth M. Kanter, Barry A. Stein e Todd D. Jick´s model of the ten commands to the organizational change that happened in GAMA company and to identify the perception of the administrators and the employees about the results of the process. The analysis showed that although the financial results intended in the beginning of the process were achieved, the process was interrupted before the new behavior factors were introduced in the culture of the organization, compromising its sustainability at long term. The study indicates that, if followed all stages, ten commands model can help the conduction of an organizational change process. Nevertheless other factors must be also considered like leadership style and human dimension, which is also affected by this type of process.
Descrição: Arquivo:   
COVER, ACKNOWLEDGEMENTS, RESUMO, ABSTRACT, SUMMARY AND LISTS PDF    
CHAPTER 1 PDF
CHAPTER 2 PDF
CHAPTER 3 PDF
CHAPTER 4 PDF
CHAPTER 5 PDF
REFERENCES PDF