Título: | CORPORATE SUSTAINABILITY RELATED STAKEHOLDERS MANAGEMENT AND ENGAGEMENT: A MATURITY DIAGNOSTIC MODEL FOR LARGE INDUSTRIES | ||||||||||||
Autor: |
JULIANA MENDES RUBIM |
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Colaborador(es): |
ROGERIO RIBEIRO DE OLIVEIRA - Orientador PAULO DURVAL BRANCO - Coorientador |
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Catalogação: | 14/MAR/2024 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=66214&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=66214&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.66214 | ||||||||||||
Resumo: | |||||||||||||
The aim of this study was to develop a maturity model that could help identify
the stage reached by large-scale industries in their stakeholder management and
engagement processes related to corporate sustainability. To gather data, it was
performed a literature review and analysis of 15 (fifteen) documents, including
indices, metrics, standards and market recommendations on corporate sustainability
issues. There is a gap between stakeholder theory and business practices, even in
organizations that have included the concept of shared value in their strategic
guidelines. The research carried out shows that, whether out of purpose, aiming for
competitive advantage, a quest for transparency and reputation or financial market
and society pressure, companies must consider the demands and interests of
different stakeholders in their strategy and decision-making. This work proposes a
tool to operationalize the maturity model developed. The main conclusions are:
there is a lack of tools and models for identifying the stage of maturity for corporate
sustainability aspects, which integrate the processes of management and
engagement with stakeholders; the references researched consider stakeholder
management and engagement as a process that takes place and evolves in stages;
although the model was designed to be scalable, some adjustments may be
necessary; the maturity model proposed can support companies that genuinely
believe that stakeholder capitalism is not only viable, but necessary for true
sustainable development.
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