Título: | KNOWLEDGE MANAGEMENT IN THE BRAZILIAN COMPANIES: RELATIONSHIP BETWEEN ENTERPRISE STRATEGY, COMPETENCY AND RESULT MANAGEMENT, AND IMPACTSON BUSINESS PERFORMANCE | ||||||||||||||||||||||||||||||||||||
Autor: |
ELIANE SANTOS LEITE |
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Colaborador(es): |
JORGE FERREIRA DA SILVA - Orientador |
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Catalogação: | 16/JUN/2004 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=5020&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=5020&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.5020 | ||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||
In the competitive business environment, intangible assets
represent a source of innovation and creation of new levels
of value. In this context, Knowledge Management has
received increasing attention from the organizations. They
have tried to understand its meaning and to find management
methods that ultimately ensure positive impacts on the
company performance. Literature review demonstrates the
importance of the relationship between Knowledge Management
and firm strategy, competency and result management, for
the consequent superior business performance. Thus, the main
purpose of this study was to identify if Brazilian
companies establish any relationship between Knowledge
Management and firm strategy, competency and result
management, and the impact produced by these relationships
on business results. Therefore, a field survey was carried
out about 100 Brazilian companies, with the intention of
measuring, within a representative sample comprised of
multiple industries, the relationships inherent to Knowledge
Management, checking the existence of these relationships
and assessing the impact on the results of these companies.
Different analysis methods were employed to provide a broad
basis to help understand and validate data. From the
results of statistical analysis and qualitative constructs,
important generalizations were suggested. The main
conclusion of this study indicates that a significant
percentage of Brazilian companies already establish a
relationship between Knowledge Management and enterprise
strategy, competency and result management, and that these
organizations are excelling in terms of business
performance.
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