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ETDs @PUC-Rio
Estatística
Título: THE USE OF STORIES AS A WAY TO EXPLICIT THE TACIT KNOWLEDGE
Autor: FRANCISCO JOSE ZAMITH GUIMARAES
Colaborador(es): DANIEL SCHWABE - Orientador
Catalogação: 13/SET/2013 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=22031&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=22031&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.22031
Resumo:
With the globalization process, companies are increasingly decentralized, which makes it a challenge to exchange knowledge between employees. In literature, several Knowledge Management practices aims at facilitating the knowledge exchange, but many of them have difficulties in collecting and later reuse that knowledge. Some of these practices are based on the employee experience exchange, through sharing stories. The objective of this Thesis is define a model for the representation of stories (ontology), a set of activities, rules and tools to improve the collective dynamic gathering and the reuse of knowledge. Through some experiments we observed that this proposed model is better than other models regarding the collection and reuse of knowledge.
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