Título: | THE USE OF STORIES AS A WAY TO EXPLICIT THE TACIT KNOWLEDGE | ||||||||||||
Autor: |
FRANCISCO JOSE ZAMITH GUIMARAES |
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Colaborador(es): |
DANIEL SCHWABE - Orientador |
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Catalogação: | 13/SET/2013 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=22031&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=22031&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.22031 | ||||||||||||
Resumo: | |||||||||||||
With the globalization process, companies are increasingly decentralized,
which makes it a challenge to exchange knowledge between employees. In
literature, several Knowledge Management practices aims at facilitating the
knowledge exchange, but many of them have difficulties in collecting and later
reuse that knowledge. Some of these practices are based on the employee
experience exchange, through sharing stories. The objective of this Thesis is
define a model for the representation of stories (ontology), a set of activities, rules
and tools to improve the collective dynamic gathering and the reuse of knowledge.
Through some experiments we observed that this proposed model is better than
other models regarding the collection and reuse of knowledge.
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