ETDs @PUC-Rio
| Título: | A SYSTEMATIC REVIEW OF LITERATURE ON LOGISTIC SERVICE PROVIDERS | ||||||||||||||||||||||||||||||||||||||||
| Autor: |
ADRIANA MARIBEL MENA BELALCAZAR |
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| Colaborador(es): |
LUIZ FELIPE RORIS RODRIGUEZ SCAVARDA DO CARMO - Orientador |
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| Catalogação: | 19/ABR/2012 | Língua(s): | PORTUGUESE - BRAZIL |
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| Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||||||
| Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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| Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=19465&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=19465&idi=2 |
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| DOI: | https://doi.org/10.17771/PUCRio.acad.19465 | ||||||||||||||||||||||||||||||||||||||||
| Resumo: | |||||||||||||||||||||||||||||||||||||||||
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The outsourcing of logistics activities is a growing practice in the current context, and it’s a management strategy to promote competitive advantages. Despite the increased academic interest in logistics service providers (LSP), there are few studies in literature that devote special emphasis to synthesize the state of the art on LSP, and the few literature reviews in the area exist only in English. Thus, the objective of this dissertation is to present a systematic review of the literature in Portuguese on logistics service providers, and to compare the results obtained to the systematic reviews available in English. The publications of interest were located by querying the electronics databases Emeraldinsight, ScienceDirect, Scielo (Scientific Electronic Library Online), Google Scholar, and periodicals by CAPES. The frameworks of Marasco (2007) and Maloni and Carter (2006) were used to organize the information of the literature on LSP. The framework of Marasco (2007) includes the context, structure, process and outcomes of the LSP-client relationship. The framework of Maloni and Carter (2006), also used to guide the review provided the basis to establish the variables of analysis of information, namely: 1) definitions of LSP, 2) motivations to outsource logistics, 3) inhibitors, 4) the process of outsourcing of logistics services, 5) selection criteria and / or evaluation of LSPs, 6) performance indicators, 7) outsourcing activities and 8) future research. The results indicate that the models allow to identify and to organize efficiently LSPs on the main issues, as well as the limitations of existing research, offering possibilities for future research. By comparing the results obtained with systematic reviews of the LSPs literature in English, several common aspects are identified, but also different issues characteristic of LSPs in Brazil. This confirms the fact that the logistics outsourcing analysis can vary by region and further studies are needed to continue expanding the geographical scope of the investigation of LSPs.
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