Most of existing studies in quality control focus on machinery performance. There are effective and advanced control methods to deal with that. However, potential human errors are present in every industrial process operated by humans. Therefore, evaluating the quality of human performance becomes as important as evaluate machinery s. The approach to evaluate how much processes are susceptible to human error are based on error probabilities, by assuming that human performance is similar to machinery performance, or on PSFs (Performance Shaping Factors) – variables representing human features. Although this based approach is more efficient, there are still criticisms about its lack of context awareness: those features are evaluated separately from one another, and regardless of which task the employee is performing. Fuzzy Inference Systems (FISs) allow linguistic variables to be evaluated simultaneously, thus making it possible to develop a method that gathers the nuances of behavioral changes of a PSF whilst another PSF varies. With this method, and considering that different PSFs affect the performance of others, human reliability can be assessed through the use of sequentially interconnected FISs – Hierarchical Fuzzy Inference Systems. In order to contextualize this assessment by tasks, each of the PSFs that affects each task will have to be measured and fed into the system (as developed within this dissertation) once per task and per employee. The main FIS (which contains nine layers of hierarchical FISs) was tested by using both hypothetical and real data from operators and tasks of a Brazilian electricity company. Results were satisfactory and attested that Fuzzy Logic, in the form of hierarchical FISs, can be used to assess human reliability, with the advantage of also taking the context into account.