The aim of this work is to analyze the experience of professionals who work in Reference Centers and women in situations of violence, focusing on a reflective group held in a Specialized Women s Care Center (CEAM). It also seeks to understand the narratives of women who live in violent relationships and are assisted by CEAM. The research was conducted through fieldwork, with the aim of understanding the means by which women access CEAM, including the channels of information about the services offered and the factors that motivate them to seek care. The predominant profile of these women was analyzed, taking into account aspects such as age, race/ethnicity and social class, as well as the perspectives of professionals who work in the service and participate in the reflective group. The study followed a timeline from the country s re democratization process, highlighting the influence of feminist movements on the formulation and implementation of the main gender policies. The research focuses on CEAM, which is part of the Network to Combat Violence against Women, with an emphasis on reflective groups, which are one of the ways of providing care to women in situations of violence.