Reflecting on the difficulties in accessing healthcare faced by certain groups such as the LGBTQIA+ population, especially transgender people, is an urgent demand for healthcare services. Provoked by this problem, professionals from the Unified Health System, from a Health Unit in the city of São Paulo/SP, developed a popular health education action that sought to discuss important issues such as body transformations, gender identity, violence, health mental and oral disorders that impact access to health services for this population. Through conversation circles, democratic and dialogic methodology of collective discussions, built with the community, these themes were problematized. This action provided listening to social and health demands, continuing education of health professionals through this theme and, exceeding expectations, the principle of a working partnership between the private and public sectors for transgender people. It is imperative to expose, discuss and problematize the theme so that reflections and changes occur in people and in health services, enabling reflections on training professionals, increasing the representation and social participation of transgender people in health services.