This research project is a study about how design strategies can contribute to reduce student dropout rates in online continuous education courses. Due to its interdisciplinary nature and ability to navigate among many fields of knowledge, we elaborate on the importance of including a designer in the online strategies and course creation process from its conceptualization. We argue that the designer s role is linked to understanding the pedagogical objectives of the course, the students profiles, and extends to mediating interactions and promoting collaboration among team members to translate concepts and needs from different areas into visual and functional solutions in online courses. The research adopts a descriptive approach with a qualitative focus, incorporating case studies of online courses from an educational institution focused on the continuous education of physicians seeking to specialize in Nutrology. The proposed research methodology includes semi-structured interview techniques for data collection to identify reasons for dropout, describe the experiences of students and teachers in the Virtual Learning Environment (VLE), and, through design, propose actions that can be implemented to reduce the dropout rate in this mode of education.