As markets and supply chains need to be constantly adapted to the business environment, constant and close monitoring of the evolution of suppliers development emerges as an important tool in performance control. Considered essential, these tools help to ensure the best balance between the hired service and performance provided by the suppliers, which shapes the current profile of quality logistics management implemented by many organizations. In this context, the performance measurement system (PMS) is highlighted with great prominence in the corporate environment. Although the literature in general reinforces the importance of the role of information technology (IT) in a PMS, it ends up devoting little attention to the development of a PMS in the absence of sophisticated IT. However, this dissertation will bring a new insight into the role of IT in SMDF, by empirically presenting an example where sophisticated IT tools were not essential in creating an efficient PMS. The objective of the case study carried out was to show a successful SMDF model implemented in your logistics department without relying on sophisticated IT tools to generate performance reviews. The research was possible through interviews conducted with the Logistics and Supply Chain CEO, with employees of the logistics department, correlated departments and contracted carriers, to obtain insights into the current SMDF in the organization. Research results confirm that even without the use of expensive and sophisticated IT, the branch has achieved excellence and global recognition within the multinational organization. Thus, it was evidenced the feasibility of improving planning and monitoring in the supply chain without the use of sophisticated IT. In this ways, managers can benefit from the findings obtained by seeking improvements in logistics management in a less costly manner, improving reliability in the performance evaluation process of suppliers and providing a guarantee of competitive advantage.