The Project shown from now on is based on Public Policy Regulation studies as one of the elements crisis manager and its proposal is to explain how to prevent and what s the right position to assume when the natural accidents happens. The topics presented here are those one considered as the most important in the Government Institution, in this case, the institution is the Rio de Janeiro City Hall and its Operation Center - Centre of Operations of Rio de Janeiro, that is the central office to control emergences regarding Legal Defense. Centre of Operations of Rio de Janeiro is the Central Office containing different government structures and with a multidisciplinary professional team previously selected (technicians and employees) to analyze and evaluate threats, to develop and implement alternative answers and also communicate to all involved in the program, in an orderly manner, all necessary information and decisions to be taken, if needed; as well as coordinating the back to normal operations, once having been terminated the threat or crisis involving civil defense. Since the threats coming from a crisis of public policy can impair significantly the daily management and continuity of operations of a Government Organization, it becomes imperative that the institution is prepared to respond immediately to such situations, thereby minimizing the destructive effects to the civil society. Therefore, the mainly function of a crisis management plan is to provide an early and effective reply to the threats coming from public security crises and/or natural disasters, as well as to provide the necessary information to teams that are working previous structured and training according to a planning and organization, avoiding disagreements, faults and negligence that are very common in these kind of events.